Age range: 20 to 40 years old
Educational Qualification: Diploma or higher
At least 3 years of relevant work experience
Customer service and problem-solving skills
Relative familiarity with the parts and operation of the elevator system
Ability to record and track requests in CRM software
Responding to customer questions and requests after elevator installation
Coordination for dispatching a repair or inspection team
Accurately recording, classifying, and following up on customer complaints and feedback
Preparing periodic reports on customer satisfaction levels
Close cooperation with the technical and repair department to increase the quality of services
Age range: 20 to 40 years old
Educational Qualification: Diploma or higher
At least 3 years of relevant work experience
Customer service and problem-solving skills
Relative familiarity with the parts and operation of the elevator system
Ability to record and track requests in CRM software
Responding to customer questions and requests after elevator installation
Coordination for dispatching a repair or inspection team
Accurately recording, classifying, and following up on customer complaints and feedback
Preparing periodic reports on customer satisfaction levels
Close cooperation with the technical and repair department to increase the quality of services